Privacy Policy
At Artizol, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or contact us for business inquiries.
Artizol is based in Fes, Morocco, and works with professional artisans, workshops, and partners to deliver high quality handcrafted products to international clients. We take responsibility for our operations, our partners, and the people working with us.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you contact us through our website, request a catalog, or submit a project inquiry, we may collect the following information:
Your name
Your email address
Your company name, if provided
Your message or project details
Any documents or design files you choose to share with us
We only collect information that is necessary to understand your needs and provide you with relevant services.
We do not collect sensitive personal data, and we do not collect information without your knowledge.
How We Use Your Information
We use your information only for professional and business purposes, including:
Responding to your inquiries
Sharing catalogs and product information
Preparing quotations and proposals
Discussing project requirements
Managing communication related to your order
Improving our services and customer experience
Your information is used strictly to support your project and our business relationship.
We do not use your data for unrelated marketing activities.
Our Responsibility and Professional Network
Artizol operates from Fes and works directly with trusted artisans, workshops, and production partners.
All partners we collaborate with are selected carefully based on their experience, reliability, and professionalism.
Our team members and collaborators have verifiable professional profiles and public presence, including platforms such as Instagram and LinkedIn, which reflect their work and credibility.
We take responsibility for:
The quality of items produced
The working conditions of our partners
Ethical and respectful collaboration
Clear communication with clients
Transparent sourcing and production
We do not work with unverified or unprofessional suppliers.
Data Protection and Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Your data is stored securely and is only accessible to authorized members of our team.
We use secure systems and internal procedures to ensure your information remains confidential.
While no online system can guarantee absolute security, we continuously work to maintain high standards of data protection.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share limited information only when necessary for project execution, such as with trusted logistics partners, production partners, or service providers.
In such cases, information is shared strictly for operational purposes and handled responsibly.
We never share your information for advertising or unrelated commercial use.
Cookies and Website Usage
Our website may use basic cookies or analytics tools to understand how visitors interact with our content.
These tools help us improve user experience and website performance.
They do not collect personal identification data.
You may adjust your browser settings if you prefer not to accept cookies.
Your Rights
You have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your data when no longer needed
Withdraw your consent for communication
You may contact us at any time to exercise these rights.
We respect your choices and respond promptly.
Communication Policy
We communicate with clients in a professional and respectful manner.
We only contact you in relation to your inquiry, project, or ongoing cooperation.
We do not send spam, excessive messages, or unsolicited promotions.
All communication is focused on providing value and clear information.
Third Party Links
Our website may contain links to third party platforms such as social media pages.
We are not responsible for the privacy practices of external websites.
We encourage you to review their policies separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.
Any updates will be published on this page.
We encourage visitors to review this policy periodically.
Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website ( email or phone numbere)
Artizol
Fes, Morocco
We are committed to transparency, responsibility, and long term trust with our partners and clients.